Effective Date:15th October 2025
Website:[www.sisuwines.com.au]
Entity:Sisu Wines Pty Ltd ABN 64 649 695 054
1.Acceptance of Terms
By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions of Use, together with our Privacy Policy and any other policies published on this site.
If you do not agree with any part of these Terms, you must not use the website.
In these Terms, “Sisu Wines”, “we”, “us”, and “our” refer to Sisu Wines Pty Ltd, and “you” refers to the person or entity using our website.
2.Updates and Changes
We may update or amend these Terms at any time. Changes will take effect when published on our website. Your continued use of the website after any updates means you accept the revised Terms.
3.Eligibility and Responsible Service of Alcohol
You must be 18 years of age or older to use this website or purchase any alcoholic products. By ordering from Sisu Wines Pty Ltd, you confirm that you and the recipient of the goods are at least 18 years old.
Sisu Wines Pty Ltd supports the Responsible Service of Alcohol in accordance with applicable state and territory legislation.
4.Use of the Website
You agree to use our website for lawful purposes only and not to:
- violate any laws or regulations;
- infringe on our intellectual property rights; or
- disrupt or interfere with the security or operation of the website.
We reserve the right to suspend or terminate your access if we reasonably believe you have breached these Terms.
5.Product Information and Availability
We take care to ensure that product descriptions, pricing, and availability details are accurate. However, errors may occur, and all information is subject to change without notice.
All orders are subject to availability, and Sisu Wines Pty Ltd reserves the right to refuse or cancel an order at any time, including where an error in pricing or product information is identified.
6.Orders and Payment
All prices are in Australian Dollars (AUD) and include GST, unless otherwise stated.
Payment must be received in full before an order is dispatched.
We use secure third-party payment providers. Credit card information is processed securely and not stored on our servers.
7.Delivery
We deliver within Australia using Australia Post and selected courier services.
- Deliveries are dispatched once full payment has been received.
- Delivery times typically range between 2–14 business days depending on your location.
- Risk in the goods passes to you upon delivery.
We are not liable for delays or loss caused by third-party delivery providers once goods leave our premises.
8.Returns, Refunds and Replacements
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
If your goods are defective, damaged, or not as described, please contact us within 14 days of receipt at info@sisuwines.com.au. We will arrange a replacement, repair, or refund as required by law.
Refunds will be issued using your original payment method once goods are returned or verified as faulty.
Change-of-mind returns are not accepted for wine or perishable products.
9.Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
Where permitted by law, Sisu Wines Pty Ltd’s liability for a breach of a consumer guarantee or any term implied by law is limited, at our discretion, to one or more of the following:
- the replacement of the goods or the supply of equivalent goods;
- the repair of the goods;
- the re-supply of the services; or
- the payment of the cost of replacement, repair, or re-supply.
Nothing in these Terms seeks to exclude or restrict your rights under the Australian Consumer Law.
10.Limitation of Liability
To the maximum extent permitted by law, Sisu Wines Pty Ltd is not liable for any indirect, incidental, or consequential losses or damages arising out of your use of this website or our products.
You are responsible for ensuring that any goods or services purchased meet your personal requirements.
If the law prohibits the exclusion of liability, our liability will be limited as described in Clause 9.
11.External Links
Our website may include links to external websites for your convenience. These links do not signify endorsement or approval.
We are not responsible for the content, accuracy, or security of external websites or any loss suffered from their use.
12.Intellectual Property
All content on this website—including text, images, graphics, and trademarks—is owned or licensed by Sisu Wines Pty Ltd.
You may view or print content for personal and non-commercial use only.
You may not reproduce, distribute, or exploit any material from this site without our prior written consent.
13.Privacy and Data Protection
We are committed to protecting your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Our Privacy Policy explains how we collect, use, and protect your personal information.
By using this website, you consent to the collection and use of your information in accordance with that policy.
14.Third-Party Services and Marketing
We may share limited information with trusted service providers who assist us with payments, deliveries, or analytics, provided they comply with applicable privacy laws.
We do not sell, rent, or trade personal information to third parties.
15.Warranties and Disclaimer
While we aim to ensure accuracy, we make no representations or warranties that:
- this website will be error-free or uninterrupted;
- all information is current or complete; or
- the site or servers are free from viruses or other harmful components.
You access and use our website at your own risk.
16.Competitor Exclusion
Competitors are not permitted to access or use our website to replicate or compete with our business.
We may take legal action to recover any losses arising from unauthorised commercial use.
17.Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force.
18.Jurisdiction
These Terms are governed by the laws of Tasmania, Australia.
Any dispute arising in connection with this website or your purchase will be subject to the exclusive jurisdiction of the courts of Tasmania.
19.Contact
For any queries about these Terms, please contact us:
Sisu Wines Pty Ltd
Email: info@sisuwines.com.au
Address: PO Box 23, Campania TAS 7026
Phone: 0448 885 695
